eXapp Is allows customers to automate their business with all types of IT solutions.Information technology (IT) solutions are software programs or services that are sold as a single package. IT vendors, service providers, and value-added vendors (VARs) sell their software packages and service branding services to promote the idea that purchasing products will help the customer successfully solve the problem or deal with a difficult situation.
Many vendors, especially software developers, call all their specific products software solutions. For example, a vendor might call its software antivirus software because it helps solve a specific problem.
However, in a stricter sense, an IT solution is a collection of products and services, not a single product. Therefore, to be called a solution, antivirus software must be bundled with related products, such as a spam filter or backup service.
The difference between a product and a solution dates back to 1970s when VARs appeared. At the same time, the development of microcomputers has moved computers outside the greenhouse to other departments, such as manufacturing and engineering. In response, VARs combined the software - proprietary or third-party packaging - with a specific hardware platform and sold the package as a turnkey solution. Often such hardware/software solutions are customer-oriented in niche vertical markets.
Types of IT solution providers
In the 1980s, some VARs began marketing themselves to become solutions vendors or solutions - a sign that many channel partners still use today. VARs and channel partners have learned to approach their customers, learn their pain points, and then pack up products to solve their problems. The integration of the system also emerges from the solution provider flag, offering integrated consulting services, software configurations and implementation services. In the 1990s, VARs began offering counseling and other professional services to complete their key solutions.
The rapid growth of LANs in the late 1980s and early 1990s led to networking solutions as customers sought help to design, install, and maintain networks. Web providers, also known as network integrators, initially focused on Novell's NetWare products, but eventually switched to networking solutions, focusing on Windows and open source operating systems as software tools gained connectivity.
The Internet expands the possibilities for IT solution providers
The advent of the internet has pushed the IT solutions industry in new directions. In the late 1990s and early 2000s, managed providers began to emerge. These companies have used the Internet as a cost-effective means of remotely monitoring their customers' local solutions using off-beam management. With this development, remote monitoring and management quickly became another part of the IT solution.
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